This webinar is suitable for clerks, governance professionals and chairs.

At the end of the session you should have a good understanding of the following:

  • The importance of following your complaints policy and procedure
  • Panel preparation and the panel process
  • Coming to a decision and compiling the decision letter
  • What to do when things do not go to plan
  • Actions after the panel meeting

Please click on this link to book your place

Please note this webinar is open to clerks, chairs and governors involved with dispute panels.