This webinar is suitable for clerks, governance professionals and chairs.
At the end of the session you should have a good understanding of the following:
- The importance of following your complaints policy and procedure
- Panel preparation and the panel process
- Coming to a decision and compiling the decision letter
- What to do when things do not go to plan
- Actions after the panel meeting
Please click on this link to book your place
Please note this webinar is open to clerks, chairs and governors involved with dispute panels.